Delivery and Returns

How does delivery work?

✔︎  You’ve made an order, the sun is shining and an angelic choir is singing in the background knowing your order is on its way - now what?

Once an order is placed, please allow up to 24 hours for our team to pick and pack your order. 

Your order will then gently be sent via Australia Post or Sendle depending on your location, and then it should be safely in your patiently waiting hands within 2-8 business days**.

As soon as your order is sent you will receive a shipping confirmation email from us complete with a tracking number so you can follow this magical journey.

Do you have a returns policy?

✔︎ Sorry, we know this is the boring legal mumbo-jumbo, but take a minute to have a read of our return policy.

We offer returns for 30 days from date of delivery/receiving of order in exchange for store credit. However, not all items are eligible. Any exclusions will be called out on product pages and/or at checkout. To be eligible for a return:

  1. Item(s) have to be initiated for return and placed in the post within 30 days of the delivery/receiving of order.
  2. Item(s) were not marked “Final Sale” or “Non-Returnable” at the time of purchase, unless faulty.
  3. Item(s) must be unused in the original packaging, which must be in original condition. 

You will be asked to put your photography skills to the test and provide a photo of your item prior to sending it back to us so we can assess the condition. 

You'll be responsible for paying return postage costs, so please choose your order carefully. If you need any help such as questions about sizing or design, we're always here to help. Feel free to message us via live chat or email for the fastest reply!

    Click and Collect

    • Orders online can also be picked up daily, from 9 am - 6 pm. A confirmation email will be sent when your order is ready for pickup.

     

     

     

    Interested in purchasing bulk quantities? Sign up here to get in touch!